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Privacy Policy

Privacy Policy

Effective Date: June 2024

Welcome to our website. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

What Data We Collect

We collect various types of information to provide and improve our services. The data we collect includes:

  • Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
  • Technical Data: including IP addresses, browser type, operating system, and browsing behaviour gathered through cookies and similar technologies.
  • Usage Data: information on how you use our website, including pages visited, time spent on pages, and links clicked.
  • Communication Data: any information you provide when you contact us via email or through contact forms.

How We Use Data

Your data helps us to deliver and improve our services. We use your information for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To personalize and improve your experience on our website.
  • To analyse website usage and monitor performance for maintenance and enhancement purposes.
  • To send important updates and information related to our services when necessary.
  • To comply with legal obligations and enforce our terms and policies.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences and settings.
  • Analyse traffic and usage patterns.
  • Deliver content tailored to you.

You may control or disable cookies through your browser settings; however, this could affect functionality on the site.

Third-Party Links

Our website may contain links to third-party websites or services, including social media pages such as our official Social/X account at https://x.com/Royal_Armouries. We do not control and are not responsible for the privacy policies or practices of any third parties. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Use of secure servers and encryption technologies.
  • Regular security assessments and updates.
  • Access controls limiting personal data to authorised employees only.

Despite these measures, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

User Rights

As a user, you have certain rights regarding your personal data, including:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: If any information we hold is inaccurate or incomplete, you may request corrections.
  • Right to Erasure: You may request that we delete your personal data where we have no legal basis to retain it.
  • Right to Restrict Processing: You may request we limit the way your data is used in certain circumstances.
  • Right to Object: You may object to processing your personal data for marketing or other specific purposes.
  • Right to Data Portability: You may request a copy of your personal data in a commonly used electronic format.

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.